Privacy Policy

1. Scope

Welcome to TFJoy!

This data protection notice tells users how their personal data is used.

The company responsible is TFJoy Limited (“TFJoy“, “we”, “our”). Users can find out more about TFJoy in the “User Agreement” or Imprint information http://tfjoy.com/games/user-agreement/.

TFJoy provides games and related services that can be used with friends or in a social network. Users share, sample and design games with other people – our services unite people in fun and enjoyment. At the same time though, we take the privacy of the user’s personal details very seriously and handle them with great care, in keeping with data protection law. Where applicable, before commencing play, the user consents to its personal data being recorded and used by us in the way described in this data protection notice. The user’s data is needed for actual technical usage, for the communicative setup, and for our games to be further developed.

The data protection notices and conditions of the specific platform on which the user plays our games also apply at the same time.

2. Log files when visiting TFJoy; cookies

Every time a TFJoy service is accessed, that communication automatically generates data. TFJoy only stores and uses Log files related data that does not enable a person to be identified (e.g. by making the IP address anonymous), the purpose being to obtain technical and statistical information for rectifying faults or improving the website, or for doing research and analysis.

What are known as “cookies” (session IDs) are also used. Cookies are miniature text files that can be saved temporarily or permanently on the user’s computer by the browser. Cookies guarantee the consistency of each communication process. Temporary cookies can be used to identify which visits is all part of a single session. Permanent cookies are for re-recognizing a user, for instance so that individual settings can be made. Users are free to decide whether to let their browser use cookies: all browser programs allow cookies to be deactivated or deleted. Functions for which the computer has to be recognized will then only be available to a limited extent, or not at all.

3. User and gaming data at TFJoy

By taking part in a game, a user allows TFJoy to use its data (e.g. player name, level, results, prizes, coins) for staging the game(s) and services, in other words to offer the user a safe, smooth, efficient and customized gaming experience. This may also include the information that TFJoy swaps with the platform on which the user plays TFJoy games (e.g. profile name, profile picture, gender, networks, user ID, friends list). TFJoy is continually refining its games and services, adapting them to user requirements by using data provided anonymously or under a pseudonym. TFJoy positively encourages every user to make an active contribution to the design of its games and services. We use personal user data to manage game registration, to personalize subsequent visits, and to operate and stage the games. Since the majority of TFJoy games also provide an opportunity for a communal gaming experience, TFJoy may also display your player status or scores to friends and other players.

In addition to this, TFJoy may collect and use a user’s personal data if it is needed for billing any games and services that have been used. TFJoy may also use the data in locked form to comply with retention periods laid down by law or required by contract.

If a user sends us an enquiry or subscribes to special services, such as a newsletter, we will ask it for the information that we need in order to deal with its request. This information is used on a voluntary basis and only to the extent required or previously approved by the user (see also Item 11).

We may appoint third parties to help us provide our services (e.g. for operating technical platforms or processing payments). However, we take responsibility for monitoring how your information is used at any time.

4. Email and other electronic addresses

Every user has the opportunity (when registering for a game, for example) to state its email or other electronic addresses, so that we can send out gaming news. Users may also order newsletters from us about TFJoy or our games.

Users may at any time decline to receive email advertising or a newsletter, and can withdraw consent with immediate effect. The simplest way for a user to do this is to use the special link or the email function and to specify its preferred settings.

5. Use of personal data by other players on TFJoy

Depending on the user settings, other players may see personal data in the game or on the relevant platform. We do not allow other players to use this information outside a game. If another player obtains personal data because of the way the user has adjusted the settings, we can no longer guarantee the protection of that information any more. For this reason, each user should check beforehand that its settings only allow its data to be viewed by people he/she trusts.

6. Information; deletion and blocking of data

Users are always able to view their gaming details (e.g. player name, score, units, features) by logging in to the relevant platform and calling up the game. Users can make their own deletions and amendments there directly.

TFJoy will immediately provide information free of charge on any other user data and inventory data – electronically or in writing, if so requested. Before furnishing any information, we may insist on being sent some form of documentation to prove the enquirer’s identity and confirm its authenticity.

Once the user’s contractual agreement with TFJoy has come to an end, essential data will be blocked for an appropriate processing period, and any optional information other than that will be erased.

7. Withdrawal of consent; objection to advertising, market research or opinion polls

While the use of personal data is based on consent given by the user, this may be withdrawn at any time with immediate effect. Information on how to do this can be found in the FAQ on the relevant game (support@tfjoy.com). Withdrawing consent may result in services no longer being available, or to a user’s contractual agreement being terminated. We also reserve the right to base our data privacy procedures on statutory regulations at any time.

If a user wishes to object to his/her personal details being used for advertising, market research or opinion polls, further information can be found in the FAQ on the relevant game (support@tfjoy.com). A notice or unsubscribe option (e.g. a button) may be provided on each service used. If the user sends an objection, advertising that does not use his/her personal data (InGame, for example) will not be affected.

If anything is still unclear, a visit to our FAQ is certain to be helpful (support@tfjoy.com). From there, you can also send a message to our experts here at TFJoy.

8. Security

We use standard security practices, including encryption, passwords and physical security measures, to protect your personal data from unauthorized access and disclosure. Your user account information is stored on a secure server with firewall protection. If a user enters sensitive data (such as a credit card number), we encrypt that information using secure socket layer technology (SSL).

If you have any queries about the security of our services, please do not hesitate to contact us at any time on support@tfjoy.com.